Call Center Customer Service Representative
Ohio's Center for O F & I Surgery Ohio's Center for O F & I Surgery Cleveland, OH Cleveland, OH Full-time Full-time Estimated:
$31.
3K - $39.
6K a year Estimated:
$31.
3K - $39.
6K a year 2 days ago 2 days ago 2 days ago We are a progressive oral surgery practice seeking a highly motivated and customer-oriented Call Center Representative to join our team.
As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service to patients, referring offices and fellow staff.
Responsibilities:
- Answer incoming calls and respond to patient inquiries in a professional and timely manner -Schedule oral surgery appointments -Collect insurance information and accurate data entry utilizing multiple software programs -Route incoming calls to the correct department within our practice - Analyze patient needs and recommend the best solutions based on their requirements - Communicate effectively with patients and fellow staff to ensure their satisfaction Requirements:
- Previous experience in a call center or customer service role is preferred - Excellent phone etiquette and strong communication skills - Proficient in data entry and computer skills - Ability to multitask and work in a fast-paced environment - Strong problem-solving skills and ability to analyze patient needs Join our team as a Call Center Representative and be part of a dynamic company that values its employees! Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$31.
3K - $39.
6K a year Estimated:
$31.
3K - $39.
6K a year 2 days ago 2 days ago 2 days ago We are a progressive oral surgery practice seeking a highly motivated and customer-oriented Call Center Representative to join our team.
As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service to patients, referring offices and fellow staff.
Responsibilities:
- Answer incoming calls and respond to patient inquiries in a professional and timely manner -Schedule oral surgery appointments -Collect insurance information and accurate data entry utilizing multiple software programs -Route incoming calls to the correct department within our practice - Analyze patient needs and recommend the best solutions based on their requirements - Communicate effectively with patients and fellow staff to ensure their satisfaction Requirements:
- Previous experience in a call center or customer service role is preferred - Excellent phone etiquette and strong communication skills - Proficient in data entry and computer skills - Ability to multitask and work in a fast-paced environment - Strong problem-solving skills and ability to analyze patient needs Join our team as a Call Center Representative and be part of a dynamic company that values its employees! Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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