Design Thinking Analyst
Design Thinking Analyst Columbus, OH - HybridAs Design Thinking Analyst, you are instrumental in defining and leading the adoption of Design Thinking as a key component in the transformation of our organization.
You use a variety of Design Thinking tool sets to tackle strategy, education, process, technology, service, and design opportunities.
You promote the importance and benefit of human-centered design to benefit our products, programs, and customer solutions.
The Design Thinking Analyst will help instill a Design Thinking mindset and deploy toolsets to ensure competitive differentiation and shareholder value.
Strategy and Planning Assist in partner with Business, Digital Technology, and User Experience leaders to evolve and execute on a Design Thinking Strategy and long-term vision within the organization Assist in leading and coaching others in defining workshop plans, including goal understanding, identification of any research requirements, agenda planning, method identification, and logistics, ensuring maximum value for all participants Assist in driving the adoption of Design Thinking and act as an ambassador for the Design Thinking community and User Experience team Acquisition and Deployment Assist in driving the creation and growth of design thinking standards by creating content for trainers, participants and design thinking champions based on organizational needs Assist in evolving the organizations' design thinking offering, and evangelize its value through internal and external channels Assist in helping others on the end-to-end creation, planning, and facilitation of Design Thinking workshops Assist in coaching business and delivery partners throughout the design thinking process Assist in mentoring design thinking practitioners to help them evolve their skills and expertise Assist in deploying Design Thinking to advance a human-centered culture and ways of working within product teams Operational Management Assist in driving consistent delivery of workshop facilitation, always demonstrating a positive and optimistic attitude Assist in the creation of supporting workshop and training materials not limited to presentations, activity worksheets, Mural boards, and additional collateral Assist in post workshop communication, output and summarization to appropriate stakeholder and hand-off/transition of next steps to owners Assist in staying current on Design Thinking best-in-class tools, techniques and thought leadership and infusing learnings into Design Thinking activities Assist in working with internal marketing on Design Thinking program activities and its evolution Formal Education & Certification Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business).
degree in Cognitive Psychology, Anthropology, Sociology, Cultural Anthropology, or related degree preferred, or equivalent experience from industry recognized Design Thinking leader or related certification preferred, or equivalent experience Knowledge & Experience years IT and/or Business experience.
years of experience centered around experience design, facilitation or service design required years in User Experience (UX), Customer Experience (CX), or user research preferred knowledge and demonstrated experience applying design thinking principles and tools to solve process, program, or customer solutions facilitating workshops for cross-functional teams training others for successful execution experience working with customers to build and formulate business requirements and implementing a user-centered design approach and methodology using human centered design (design research/design thinking) research methodologies Recommended Skills Business Requirements Customer Experience Information Technology Positive Attitude Presentations Service Design Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
You use a variety of Design Thinking tool sets to tackle strategy, education, process, technology, service, and design opportunities.
You promote the importance and benefit of human-centered design to benefit our products, programs, and customer solutions.
The Design Thinking Analyst will help instill a Design Thinking mindset and deploy toolsets to ensure competitive differentiation and shareholder value.
Strategy and Planning Assist in partner with Business, Digital Technology, and User Experience leaders to evolve and execute on a Design Thinking Strategy and long-term vision within the organization Assist in leading and coaching others in defining workshop plans, including goal understanding, identification of any research requirements, agenda planning, method identification, and logistics, ensuring maximum value for all participants Assist in driving the adoption of Design Thinking and act as an ambassador for the Design Thinking community and User Experience team Acquisition and Deployment Assist in driving the creation and growth of design thinking standards by creating content for trainers, participants and design thinking champions based on organizational needs Assist in evolving the organizations' design thinking offering, and evangelize its value through internal and external channels Assist in helping others on the end-to-end creation, planning, and facilitation of Design Thinking workshops Assist in coaching business and delivery partners throughout the design thinking process Assist in mentoring design thinking practitioners to help them evolve their skills and expertise Assist in deploying Design Thinking to advance a human-centered culture and ways of working within product teams Operational Management Assist in driving consistent delivery of workshop facilitation, always demonstrating a positive and optimistic attitude Assist in the creation of supporting workshop and training materials not limited to presentations, activity worksheets, Mural boards, and additional collateral Assist in post workshop communication, output and summarization to appropriate stakeholder and hand-off/transition of next steps to owners Assist in staying current on Design Thinking best-in-class tools, techniques and thought leadership and infusing learnings into Design Thinking activities Assist in working with internal marketing on Design Thinking program activities and its evolution Formal Education & Certification Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business).
degree in Cognitive Psychology, Anthropology, Sociology, Cultural Anthropology, or related degree preferred, or equivalent experience from industry recognized Design Thinking leader or related certification preferred, or equivalent experience Knowledge & Experience years IT and/or Business experience.
years of experience centered around experience design, facilitation or service design required years in User Experience (UX), Customer Experience (CX), or user research preferred knowledge and demonstrated experience applying design thinking principles and tools to solve process, program, or customer solutions facilitating workshops for cross-functional teams training others for successful execution experience working with customers to build and formulate business requirements and implementing a user-centered design approach and methodology using human centered design (design research/design thinking) research methodologies Recommended Skills Business Requirements Customer Experience Information Technology Positive Attitude Presentations Service Design Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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