Client Performance Analyst
Javitch Block LLC Javitch Block LLC Cleveland, OH Cleveland, OH Full-time Full-time $15 an hour $15 an hour 23 hours ago 23 hours ago 23 hours ago We are currently hiring a full-time Client Performance Analyst who will work in a deadline-driven work environment providing clients with daily/weekly/monthly status reports on collections-related accounts.
This position will also require a strong grasp of performance data to determine strengths and weaknesses among competing firms.
This is an on-site office position with regular business hours of 8am-5pm Monday-Friday.
Responsibilities Getting acquainted with competitive KPIs and establishing new ones as needed Tracking company-wide projects and goals and identifying inefficiencies in our processes Analyzing departmental and company-wide performance reports periodically and on-demand Comparing results of your analyses to company and departmental goals Determining the reasons for performance drops or stagnation Establishing new or suggesting improvements in existing departmental practices Required Skills Strong written and verbal communication skills.
Ability to multi-task and stay organized with a strong attention to detail Ability to handle high work volume and deadlines efficiently Ability to handle highly confidential matters and documents with discretion Intermediate knowledge of Microsoft Office (Excel, Outlook, and Word) and pdf documents--i.
e.
, pivot tables, VLOOKUP, etc.
Job Type:
Full-time Pay:
$15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Physical setting:
Office Schedule:
8 hour shift Monday to Friday
Experience:
Microsoft Excel:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position will also require a strong grasp of performance data to determine strengths and weaknesses among competing firms.
This is an on-site office position with regular business hours of 8am-5pm Monday-Friday.
Responsibilities Getting acquainted with competitive KPIs and establishing new ones as needed Tracking company-wide projects and goals and identifying inefficiencies in our processes Analyzing departmental and company-wide performance reports periodically and on-demand Comparing results of your analyses to company and departmental goals Determining the reasons for performance drops or stagnation Establishing new or suggesting improvements in existing departmental practices Required Skills Strong written and verbal communication skills.
Ability to multi-task and stay organized with a strong attention to detail Ability to handle high work volume and deadlines efficiently Ability to handle highly confidential matters and documents with discretion Intermediate knowledge of Microsoft Office (Excel, Outlook, and Word) and pdf documents--i.
e.
, pivot tables, VLOOKUP, etc.
Job Type:
Full-time Pay:
$15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Physical setting:
Office Schedule:
8 hour shift Monday to Friday
Experience:
Microsoft Excel:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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