Personal Banker II, Strongsville
Job DescriptionJob Overview:
As a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service.
You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.
g.
checking, savings, credit cards, loans, digital banking) to meet their needs.
You will complete a four month training program in which you will learn how to make recommendations while utilizing a consultative sales approach.
Qualifications:
oHigh school diploma/GED requiredoCollege degree or a minimum of one year demonstrated ability to deliver outstanding customer service in financial services or retail industry required.
oMust have excellent written and verbal communication skills to include professional grammar and demeanor.
oAbility to travel as needed to training.
oCandidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Principal Activities and Duties:
oDemonstrate a consultative sales approach to building customer relationships by offering customers additional products and services at account opening and all service interactions in the branch.
This will be achieved by effectively utilizing the customer conversations and through lobby engagement while always maintaining the highest level of professional, integrity, and ethics.
oContribute to the growth and retention of deposit and loan customers.
Initiate new customer relationships, through outbound calling efforts.
oPerform teller functions based upon the needs of the branch.
Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.
oAdhere to all established branch operational processes and procedures.
Benefits InformationFull-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit http:
//www.
dollar.
bank/company/careers/benefits.
Recommended Skills Communication Consultative Selling Customer Relationship Management Customer Service Finance Retailing Estimated Salary: $20 to $28 per hour based on qualifications.
As a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service.
You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.
g.
checking, savings, credit cards, loans, digital banking) to meet their needs.
You will complete a four month training program in which you will learn how to make recommendations while utilizing a consultative sales approach.
Qualifications:
oHigh school diploma/GED requiredoCollege degree or a minimum of one year demonstrated ability to deliver outstanding customer service in financial services or retail industry required.
oMust have excellent written and verbal communication skills to include professional grammar and demeanor.
oAbility to travel as needed to training.
oCandidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Principal Activities and Duties:
oDemonstrate a consultative sales approach to building customer relationships by offering customers additional products and services at account opening and all service interactions in the branch.
This will be achieved by effectively utilizing the customer conversations and through lobby engagement while always maintaining the highest level of professional, integrity, and ethics.
oContribute to the growth and retention of deposit and loan customers.
Initiate new customer relationships, through outbound calling efforts.
oPerform teller functions based upon the needs of the branch.
Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.
oAdhere to all established branch operational processes and procedures.
Benefits InformationFull-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit http:
//www.
dollar.
bank/company/careers/benefits.
Recommended Skills Communication Consultative Selling Customer Relationship Management Customer Service Finance Retailing Estimated Salary: $20 to $28 per hour based on qualifications.
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