Support Analyst (on site) Customer Service & Call Center - Cleveland, OH at Geebo

Support Analyst (on site)

To Apply for this Job Click Here This position will be working on site Our client in the NE Ohio area is looking for a Support Analyst.
This is a 6
month contract position.
The qualified candidate will be:
Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution.
Customer service mindset.
Excellent problem-solving ability.
Strong interpersonal, verbal, and written communication skills.
Ability and discipline to follow standards, procedures, checklists, and design documents.
Detail oriented with the ability to work independently/ self-starter.
Strong prioritization and time management skills Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging.
Basic understanding of scripting technologies such as Office macros, PowerShell, Windows Scripting Host.
Some server experience with installation, patching, and troubleshooting.
We are looking for someone that is looking to grow in the company and enjoys technology.
If qualified and interested, please submit a resume and rate expectations using the link below.
T-DT-MN_1689708705 To Apply for this Job Click Here Recommended Skills Active Directory Group Attention To Detail Communication Customer Service Imaging Macros Estimated Salary: $20 to $28 per hour based on qualifications.

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