Member Service Representative
Warrensville Family YMCA Warrensville Family YMCA Warrensville Heights, OH Warrensville Heights, OH Part-time Part-time $10.
50 - $11.
75 an hour $10.
50 - $11.
75 an hour 14 days ago 14 days ago 14 days ago Member Service Representatives are responsible for conducting interaction tasks to promote member satisfaction, membership sales, and retention.
These include phone and in-person interaction with members and YMCA staff members, administrative activities, member and program enrollment, record keeping, and payment processing.
Job
Responsibilities:
Process payments and maintain balanced cash drawer and receipting according to procedures.
Inform supervisor and co-workers of any dilemmas, concerns, and updates.
Complete and accurate data entry and record maintenance for new members, renewals, program participants and guests.
Systems training will be provided.
Maintenance of all member resource information at front desk.
Keep front desk and lobby area neat, clean and professional.
Greet members and visitors according to YMCA guidelines.
Qualifications:
At least 16 years of age.
Strong customer service skills.
Cash management experience.
Organized and able to follow directions.
Friendly, outgoing personality.
Comfortable working in a membership driven environment.
Ability to perform multiple tasks in diverse situations successfully.
Computer and keyboarding experience.
Strong communication skills and phone etiquette.
Benefits for PART TIME employees include:
Opportunity for development with mentoring from experienced professionals who support your growth.
Free YMCA membership Employee discounts around town at places like Playhouse Square and Rocket Mortgage Fieldhouse Voluntary participation in our retirement plan ABOUT THE YMCA OF GREATER CLEVELAND:
Our vision is to be the premier community-based, charitable organization embracing collaborations to build strong kids, strong families, and strong communities.
Our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $11.
75 an hour $10.
50 - $11.
75 an hour 14 days ago 14 days ago 14 days ago Member Service Representatives are responsible for conducting interaction tasks to promote member satisfaction, membership sales, and retention.
These include phone and in-person interaction with members and YMCA staff members, administrative activities, member and program enrollment, record keeping, and payment processing.
Job
Responsibilities:
Process payments and maintain balanced cash drawer and receipting according to procedures.
Inform supervisor and co-workers of any dilemmas, concerns, and updates.
Complete and accurate data entry and record maintenance for new members, renewals, program participants and guests.
Systems training will be provided.
Maintenance of all member resource information at front desk.
Keep front desk and lobby area neat, clean and professional.
Greet members and visitors according to YMCA guidelines.
Qualifications:
At least 16 years of age.
Strong customer service skills.
Cash management experience.
Organized and able to follow directions.
Friendly, outgoing personality.
Comfortable working in a membership driven environment.
Ability to perform multiple tasks in diverse situations successfully.
Computer and keyboarding experience.
Strong communication skills and phone etiquette.
Benefits for PART TIME employees include:
Opportunity for development with mentoring from experienced professionals who support your growth.
Free YMCA membership Employee discounts around town at places like Playhouse Square and Rocket Mortgage Fieldhouse Voluntary participation in our retirement plan ABOUT THE YMCA OF GREATER CLEVELAND:
Our vision is to be the premier community-based, charitable organization embracing collaborations to build strong kids, strong families, and strong communities.
Our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
