eCommerce Strategist or Sr. eCommerce Strategist
The Federal Reserve Bank of Cleveland is part of the nation's central bank. We've provided many opportunities for professional growth during our history.
For seventeen years in a row, we've been named One of Northeast Ohio's Best Places to Work by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
At our state-of-the-art offices, we are seeking innovative thinkers with the vision to build the framework that will carry the Bank into the future. Join our team!
eCommerce Strategist or Senior eCommerce Strategist
Position can be located in Cleveland, Columbus, Cincinnati or Pittsburgh.
The eCommerce Strategy group supports the US Treasury's mission to expand the use of digital payment technologies across the Federal Government. The group provides strategic-level leadership, industry knowledge and innovative thinking to assist with Treasury's end goal of all-electronic payments and disbursements.
As a part of the Federal Reserve Bank of Cleveland's eGov team, we embrace the challenge of consistently delivering exceptional work to benefit the Treasury, our organization, federal agencies, businesses, financial institutions and individuals.
Candidates for this position must be U.S. citizens, permanent residents or green card holders and have resided in the U.S. for a minimum of three consecutive years.
Position Summary
Provides research, consulting and analytical support in the development of the overall ecommerce strategy for the U. S. Treasury. Researches existing and upcoming payment solutions, vendors, and processes; determine how they fit into the Federal government s landscape of remittance and collection processing; conduct cost benefit analysis and implementation recommendations.
Essential Accountabilities
Perform consulting, evaluation and analysis necessary to provide support to the U.S. Treasury s eCommerce strategy.
Conducts product development research through online research, industry workgroups, consultation with vendors agency interviews and subject matter experts.
Obtains and shares knowledge within the FRBC and the U.S Treasury on best practices in payments processing technologies and payment automation processes.
Is the subject matter expert for one or more e-commerce pillars such as payments processing, alternative forms of payment, electronic bill presentment and payments, online banking initiatives, mobile banking and payments.
Develops presentations, webinars, and white papers on implementation of new technologies in the Federal government collection processing stream including detailed alternatives analysis and recommendations.
Identifies and develops process improvements that streamline program wide operations.
Presents analysis and recommendations to senior executives within the Federal Reserve System and at the US Treasury.
Coordinates and communicates with appropriate channels regarding the implementation of new solutions.
Performs other duties as assigned or requested.
Adheres to the Bank's attendance policies through regular and prompt attendance.
Education and Experience
Bachelor s Degree
3 years of related work experience for eCommerce Strategy Analyst
5 years of related work experience for Senior eCommerce Strategy Analyst
Payments experience (preferred)
Knowledge and Skills
Consultative thinking - thinking through and solving problems step by step; often has to look beyond the obvious solution to a problem and dig deeper for the best solution.
Requires working on projects individually rather than as part of a group; motivate self rather than taking direction from someone else.
Strong communications skills & ndash; verbal and written
Strong listening and analytical skills
Capable of performing routine and one-time tasks with some guidance.
Capable of identifying and/or recommending continuous improvement opportunities within the team.
Strong understanding of Internet and computer technology.
Strong in Microsoft Office.
Experience with Visio, Photoshop, InDesign and Infographics (preferred)
Must be able to work shifts; nights, weekends or holidays to meet customer, agency and bank needs.
Experience using telephony, applications and support systems to manage high volumes of customer contacts.
Physical Demands and General Working Conditions
Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Employees may be required to travel by car/air.
Must be able to work shifts; nights, weekends or holidays to meet customer, agency and bank needs.
Able to work effectively in high-stress situations and a fast-paced environment.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
For seventeen years in a row, we've been named One of Northeast Ohio's Best Places to Work by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
At our state-of-the-art offices, we are seeking innovative thinkers with the vision to build the framework that will carry the Bank into the future. Join our team!
eCommerce Strategist or Senior eCommerce Strategist
Position can be located in Cleveland, Columbus, Cincinnati or Pittsburgh.
The eCommerce Strategy group supports the US Treasury's mission to expand the use of digital payment technologies across the Federal Government. The group provides strategic-level leadership, industry knowledge and innovative thinking to assist with Treasury's end goal of all-electronic payments and disbursements.
As a part of the Federal Reserve Bank of Cleveland's eGov team, we embrace the challenge of consistently delivering exceptional work to benefit the Treasury, our organization, federal agencies, businesses, financial institutions and individuals.
Candidates for this position must be U.S. citizens, permanent residents or green card holders and have resided in the U.S. for a minimum of three consecutive years.
Position Summary
Provides research, consulting and analytical support in the development of the overall ecommerce strategy for the U. S. Treasury. Researches existing and upcoming payment solutions, vendors, and processes; determine how they fit into the Federal government s landscape of remittance and collection processing; conduct cost benefit analysis and implementation recommendations.
Essential Accountabilities
Perform consulting, evaluation and analysis necessary to provide support to the U.S. Treasury s eCommerce strategy.
Conducts product development research through online research, industry workgroups, consultation with vendors agency interviews and subject matter experts.
Obtains and shares knowledge within the FRBC and the U.S Treasury on best practices in payments processing technologies and payment automation processes.
Is the subject matter expert for one or more e-commerce pillars such as payments processing, alternative forms of payment, electronic bill presentment and payments, online banking initiatives, mobile banking and payments.
Develops presentations, webinars, and white papers on implementation of new technologies in the Federal government collection processing stream including detailed alternatives analysis and recommendations.
Identifies and develops process improvements that streamline program wide operations.
Presents analysis and recommendations to senior executives within the Federal Reserve System and at the US Treasury.
Coordinates and communicates with appropriate channels regarding the implementation of new solutions.
Performs other duties as assigned or requested.
Adheres to the Bank's attendance policies through regular and prompt attendance.
Education and Experience
Bachelor s Degree
3 years of related work experience for eCommerce Strategy Analyst
5 years of related work experience for Senior eCommerce Strategy Analyst
Payments experience (preferred)
Knowledge and Skills
Consultative thinking - thinking through and solving problems step by step; often has to look beyond the obvious solution to a problem and dig deeper for the best solution.
Requires working on projects individually rather than as part of a group; motivate self rather than taking direction from someone else.
Strong communications skills & ndash; verbal and written
Strong listening and analytical skills
Capable of performing routine and one-time tasks with some guidance.
Capable of identifying and/or recommending continuous improvement opportunities within the team.
Strong understanding of Internet and computer technology.
Strong in Microsoft Office.
Experience with Visio, Photoshop, InDesign and Infographics (preferred)
Must be able to work shifts; nights, weekends or holidays to meet customer, agency and bank needs.
Experience using telephony, applications and support systems to manage high volumes of customer contacts.
Physical Demands and General Working Conditions
Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Employees may be required to travel by car/air.
Must be able to work shifts; nights, weekends or holidays to meet customer, agency and bank needs.
Able to work effectively in high-stress situations and a fast-paced environment.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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