Hlth Sys Spec /Sa/Dir/
The Supervisory Health System Specialist, Group Practice Manager is responsible for supporting high quality, accessible, cost effective health care services and as noted below:
Providing oversight and administrative management of all ambulatory care services as it relates to access to care. Coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts. Serving as the supervisor for a unit engaged in clinic access and data analytics. Allocating all available resources to achieve optimal outcomes in access to care and the Veteran Experience. Providing administrative management for ambulatory care clinical support services to include interpreting policies, developing and implementing local policies, defining administrative requirements, and/or providing advice to executive leadership on related issues. Providing leadership and direction to promote the development and productivity of all employees supervised. Establishing and maintaining good relations with various groups and organizations. Measuring and assessing clinical business activities with an emphasis on improving clinical product line performance. Coordinating and aligning system performance measures and goals with system needs and specific requirements of national or VISN cooperative efforts. Reviewing and evaluating system-wide training plans to optimize local use. Work Schedule:
Monday through Friday, 8:
00 a.m. to 4:
30 p.m. Compressed/Flexible:
Not applicable Telework:
Not Applicable Virtual:
This is not a virtual position. Position Description/PD#:
Hlth Sys Spec /Sa/Dir//PD81013O Relocation/Recruitment Incentives:
May be authorized for a highly qualified candidate. Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/09/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit:
https:
//www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/. All Title 38 Veterans Canteen Service (VCS) employees must have served in their Excepted Service position for at least 90 days in order to be eligible for a position within the Competitive Service. Applicants who were previously selected under a Competitive Delegating Examining Unit (DEU) announcement must have served in their position for at least 90 days prior to being eligible for other positions within the Competitive Service. In addition to the qualifications above you must also have:
Education:
You must possess an undergraduate and graduate degree in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration (Transcripts must be submitted if you are using education to qualify). OR
Experience:
You must possess analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. AND GS-13 Specialized
Experience:
Must possess at least one year of specialized experience equivalent to the GS-12 in the Federal service to qualify at the GS-13 level. Specialized experience is defined as experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Supervisory Health System Specialist, and that is typically in or related to the work of the position. Examples of applicable experience include:
Conducting data analysis, studying and analyzing program specific-data, compiling final reports of evaluation efforts and noting discrepancies, planning initiatives for effecting actions and/or reaching established goals, and providing support for administrative and clinical operations. You will be rated on the following Competencies for this position:
Knowledge of clinic practice management training materials Knowledge of national administrative laws, policies, regulations and precedents applicable to the administration of public programs Knowledge of computer and data management packages and VA databases Knowledge of agency program goals and objectives, the sequences and timing of key program events and milestones, and methods of evaluating program events, milestones, and accomplishments Abilities to supervise others by setting priorities, assigning work, evaluating work subordinates and developing subordinates for increased responsibility and succession planning Skill to plan, organize and direct team study work to accept and implement recommendations Knowledge of Federal Government policies, regulations and trends in the areas of personnel, budgeting and management systems Knowledge of qualitative, quantitative, analytical, and evaluative methods for development and management of a major administrative program. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Performance of the incumbent's duties may require extensive walking per day and trips to satellite outpatient clinics via station vehicle or privately owned vehicle. The work performed is of a precise nature requiring long periods of concentration that is often interrupted. The incumbent is often faced with changing priorities and meeting deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Providing oversight and administrative management of all ambulatory care services as it relates to access to care. Coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts. Serving as the supervisor for a unit engaged in clinic access and data analytics. Allocating all available resources to achieve optimal outcomes in access to care and the Veteran Experience. Providing administrative management for ambulatory care clinical support services to include interpreting policies, developing and implementing local policies, defining administrative requirements, and/or providing advice to executive leadership on related issues. Providing leadership and direction to promote the development and productivity of all employees supervised. Establishing and maintaining good relations with various groups and organizations. Measuring and assessing clinical business activities with an emphasis on improving clinical product line performance. Coordinating and aligning system performance measures and goals with system needs and specific requirements of national or VISN cooperative efforts. Reviewing and evaluating system-wide training plans to optimize local use. Work Schedule:
Monday through Friday, 8:
00 a.m. to 4:
30 p.m. Compressed/Flexible:
Not applicable Telework:
Not Applicable Virtual:
This is not a virtual position. Position Description/PD#:
Hlth Sys Spec /Sa/Dir//PD81013O Relocation/Recruitment Incentives:
May be authorized for a highly qualified candidate. Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/09/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit:
https:
//www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/. All Title 38 Veterans Canteen Service (VCS) employees must have served in their Excepted Service position for at least 90 days in order to be eligible for a position within the Competitive Service. Applicants who were previously selected under a Competitive Delegating Examining Unit (DEU) announcement must have served in their position for at least 90 days prior to being eligible for other positions within the Competitive Service. In addition to the qualifications above you must also have:
Education:
You must possess an undergraduate and graduate degree in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration (Transcripts must be submitted if you are using education to qualify). OR
Experience:
You must possess analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. AND GS-13 Specialized
Experience:
Must possess at least one year of specialized experience equivalent to the GS-12 in the Federal service to qualify at the GS-13 level. Specialized experience is defined as experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Supervisory Health System Specialist, and that is typically in or related to the work of the position. Examples of applicable experience include:
Conducting data analysis, studying and analyzing program specific-data, compiling final reports of evaluation efforts and noting discrepancies, planning initiatives for effecting actions and/or reaching established goals, and providing support for administrative and clinical operations. You will be rated on the following Competencies for this position:
Knowledge of clinic practice management training materials Knowledge of national administrative laws, policies, regulations and precedents applicable to the administration of public programs Knowledge of computer and data management packages and VA databases Knowledge of agency program goals and objectives, the sequences and timing of key program events and milestones, and methods of evaluating program events, milestones, and accomplishments Abilities to supervise others by setting priorities, assigning work, evaluating work subordinates and developing subordinates for increased responsibility and succession planning Skill to plan, organize and direct team study work to accept and implement recommendations Knowledge of Federal Government policies, regulations and trends in the areas of personnel, budgeting and management systems Knowledge of qualitative, quantitative, analytical, and evaluative methods for development and management of a major administrative program. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Performance of the incumbent's duties may require extensive walking per day and trips to satellite outpatient clinics via station vehicle or privately owned vehicle. The work performed is of a precise nature requiring long periods of concentration that is often interrupted. The incumbent is often faced with changing priorities and meeting deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0671 Health System Specialist - Salary Range:
$95,062 to $123,584 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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