Quality Assurance Analyst
Auto req ID:
9592
Title:
Quality Assurance Analyst
Job Function:
Information Technology
Company:
Harley-Davidson Motor Company
Full or Part-Time:
Full Time
Shift:
SHIFT1
At Harley-Davidson, we are building more than machines. It s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?
Located in Valley View, Ohio, Harley-Davidson Dealer Systems (HDDS) provides dealer management software, computer hardware, training and support for the Harley-Davidson dealer network. Join our team as a Quality Assurance Analyst.
Job Summary
This position is responsible for working within a team to create, document, and execute test plans, test cases, and test scripts, in support of dealer systems. Additionally, this position is responsible for executing and coordinating internal and external test phases, investigating and troubleshooting application issues, and working with developers to identify and document problem areas and contribute to constructive solutions. These responsibilities are to be accomplished according to the defined software development release plan. Additional responsibilities include ensuring compliance to established usability and performance standards, as well as communicating risks and issues in support of the release of high-quality software. The position is responsible for gaining business and technical expertise in dealer systems.
Expected to keep abreast of changing technology to enhance their skill set in addition to finding ways to continuously improve processes and responsibilities in their job.
Job Responsibilities
- Develops and executes test plans, test cases, and test scripts, according to design specifications.
- Communicates test results clearly and concisely, including the documentation of defect details.
- Provides feedback on design documents, ensuring that the usability, flexibility, and understandability are accommodated and that user interface standards are followed.
- Contributes to the planning and estimating of testing efforts.
- Works with team members to prepare the software for complete operational status
- Works with Knowledge Center (customer support) representatives and team lead to assess issues and enhancements reported by dealers.
- Consistently performs work according to the prescribed software development methodology and quality assurance methodology, to attain repeatability and consistency.
- Maintains competency in quality assurance procedures and techniques.
Education Requirements
Bachelor's Degree PreferredExperience Requirements
Required
- Typically requires a minimum of 3 years of related experience.
- Demonstrated experience in testing and quality assurance methodologies and practices.
- Demonstrated communications skills to effectively provide and receive information relative to assigned projects
- Demonstrated ability to troubleshoot issues.
- Demonstrated problem-solving skills to identify and explain constructive solutions.
- Demonstrated organizational skills to handle changing priorities in a dynamic environment.
- Demonstrated attention to detail and quality measures.
- Demonstrated success in a team-oriented work environment.
Preferred
- Experience with Agile (Scrum) software development methodologies
- Experience with the TALONes application or other dealer management system
- Functional knowledge of retail, motorcycle, or automotive industries is a plus.
- Experience writing queries against a database is a plus.
- Experience with automated testing tools is a plus.
- Ability to work with various electronic forms (MS Word, Excel, or similar applications).
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.
Direct Reports:
No
Travel Required:
0 - 10%
Visa Sponsorship:
This position is not eligible for visa sponsorship
Relocation:
This position is not eligible for relocation assistance
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