PATIENT FOOD SERVICE MANAGER - CLEVELAND, OH
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and caf s feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's Top 100 Best Places to Work in Healthcare for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Working as a Patient Services Manager, you will have the opportunity to perform a variety of duties to include the planning and supervision of patient food assembly and service, and the scheduling, hiring, dismissal and training of tray line, diet office and hospitality personnel. Additionally, as a member of the management team, you will ensure patient satisfaction and good public relations through the safe and efficient use of resources. This exciting position will provide both challenge and satisfaction while allowing you continued career growth.
Key
Responsibilities:
- Establishes goals and overees implementation of patient food services needs based upon medical direction and patient population
- Hires, directs, coaches, trains, and develops patient service team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
- Other duties as assigned
Qualifications:
- Associate degree with one (1) year work experience in food services or related field, or bachelor s degree in food service technology/management or related field
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
- Minimum of one (1) year experience in food service management preferred in an acute care setting
- Knowledge of P&L accountability and contract-managed service experience is desirable
- ServSafe certified, desirable
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
- Must be willing to participate in patient/resident satisfaction programs/activities
- Flexible schedule to include nights, weekends and holidays
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID:
539224
Morrison Healthcare
MELISSA E LEPORE
SALARIED EXEMPT
Estimated Salary: $20 to $28 per hour based on qualifications.
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